Phone: 0117 937 2846  |  E-Mail: sales@metalhardware.co.uk  |  Opening Times:  8am - 4:30pm Monday - Thursday, 8am - 3:30pm Friday

Phone: 0117 937 2846
E-Mail: sales@metalhardware.co.uk
Opening Times:  8am-4:30pm Mon-Thurs
                               8am-3:30pm Friday

  Metal Hardware Showroom   Shipping and Deliveries   Price Guarentee

Shipping and Deliveries

In most cases we aim to despatch same or next day depending on time.

Please see below table of representative costs. These may change from time to time and also depend on size and weight of products ordered.

Delivery Group 1
Method
Order Conditions
Cost
WeightTotal
 Royal Mail Tracked 48®
 Up  to  2kg order weight
 Less than £45 order value
 £4.99  inc. VAT
 Royal Mail Tracked 48®  Up  to  2kg order weight
 More than £45 order value  FREE DELIVERY
 Other Tracked Courier
 2kg  -  5kg order weight
 Less than £45 order value
 £5.99  inc. VAT
 Other Tracked Courier  2kg  -  5kg order weight  More than £45 order value  FREE DELIVERY
 Other Tracked Courier  5kg  -  15kg order weight  Less than £45 order value  £6.99  inc. VAT
 Other Tracked Courier  5kg  -  15kg order weight  More than £45 order value  FREE DELIVERY
 Other Tracked Courier  15kg - 25kg order weight  Less than £45 order value  £7.99  inc. VAT
 Other Tracked Courier  15kg - 25kg order weight 
 More than £45 order value   FREE DELIVERY
Delivery Group 2
Method
Order Conditions
Cost
Item Quantity - Under 25kg
Products & Locations*
 Other Tracked Courier   1/5
  •  • Continuous Hinge
  •  • Tile and Edge Trim
  •  • Strips
  •  • The postcodes in the list below
 £18.00  inc. VAT
 Other Tracked Courier   6/10  £20.00  inc. VAT
 Other Tracked Courier
  11/15  £25.00  inc. VAT
 Other Tracked Courier   16/20  £35.00  inc. VAT
 Other Tracked Courier
  21+  £40.00  inc. VAT
Delivery Group 3
Method
Order Conditions
Cost
Item Quantity - Under 25kg
Products & Locations*
 Other Tracked Courier
  1/10
  •  • Render Stop Bead
  •  • Handrail Tube
  •  • The postcodes in the list below
 £20.00  inc. VAT
 Other Tracked Courier   11/15
 £25.00  inc. VAT
 Other Tracked Courier
  16/20
 £30.00  inc. VAT
 Other Tracked Courier   21+  £40.00  inc. VAT

 *Please note that these are not exhaustive lists. Each product has a delivery group assigned to it which can be found on it's page

 

Delivery Groups

We use delivery groups to help us work out the cost of postage.

In Group 1 we use the weight of the cart and total price to work out the cost. For example, if you buy 24 off JSK12 - Recessed Plate Handles that weigh 107g each the total cart weight is 2568g or 2.6kg, the cost of each handle is £5.23 inc. VAT which makes the cart worth £125.52 inc. VAT. This will let you have the Free Delivery in the 2-5kg order weight category

In Groups 2 & 3 we use quantity of the items in that group. For example, if you buy 8 off JSPC05 - Continuous Hinge and 24 off JSK12 the total cart weight would be 10.6kg which is under the 25kg limit. In Group 2 we only count the items in that are in that group so you would only pay £20 + VAT as there is only 6 items in Group 2.

If you only order items that are in Group 1 but have a postcode in our "Out of Area" list you will have to pay Group 2 tier of delivery. For example, if you only order 24 off JSK12 - Recessed Plate Handles you will have to still pay the Group 2 costs.

 

Orders Over 25kg

If your order is over 25kg we will need to contact you with a quote for shipping.

Please feel free to continue to checkout but please be aware that we will NOT dispatch the order until we give you a quote on shipping. As long as you leave a phone number when checking out we will be able to contact you when we know how much it will cost to ship the item to you. The reason for this is due to couriers only taking parcels up to 25kg. We will have to either split the delivery into multiple parcels or explore other means of delivering your order to you.

 

Royal Mail Tracked 48®

Our Royal Mail Tracked 48® service will allow you to follow your parcel's progress from start to finish with online tracking

In most cases we will supply you with a tracking number to follow your parcel.
Go to your Order History and click on the order to track the parcel
If your tracking link doesn't work, please click here to go to the Royal Mail tracking page

 

Click and Collect

We offer a free click and collect service on most of our items. When selecting click and collect please supply a phone number and we will let you know when the items are ready for collection.

Collection Address: Metal Hardware, 1 Riverside Business Park, St Annes Road, St Annes, Bristol, BS4 4ED
Opening Times: 8am - 4:00pm Monday - Thursday   |   8am - 3:00pm Friday

Click Here To Get More Information

 

Postcodes

The postcodes below are classed as out of area so incur an extra cost, this list is postcodes that will move the delivery to group 2*: AB33-38, AB41-56, FK19-21, HS1-9, IM1-9, IM86-87, IM99, IV1-28, IV30-37, IV40-56, IV63, JE1-5, KA27-28, KW1-17, PA20-49, PA60-78, PH15-26, PH30-44, PH49-50, PO30-41, ZE1-3

*Please note that this is not an exhaustive list. Each product has a delivery group assigned to it which can be found on it's page

Please see the Shipping and Deliveries page for more information

 

Saturday or Timed Deliveries

Saturday deliveries and timed deliveries can be arranged at extra cost if required. Please call us for information.

 

International Deliveries

International deliveries can be arranged at extra cost if required. Please call us for information.

 

For more information please see our Terms and Conditions